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🐾 Keep Your Fur Babies Safe: Easter Pet Health Tips Every Aussie Should Know

Easter in Australia is a special time – crisp autumn mornings, family gatherings, long weekends, and of course, chocolate eggs and hot cross buns galore. But while we humans are soaking up the festive vibes, our pets might be unknowingly getting into some dangerous mischief. Whether you’ve got a cheeky cavoodle, a curious kitty, or… Continue reading 🐾 Keep Your Fur Babies Safe: Easter Pet Health Tips Every Aussie Should Know

Caring for your pets during storms and natural disasters

With Cyclone Alfred soon expected to make landfall, it’s crucial to take steps now to keep your pets safe and secure during the wild weather.

Cyclone Alfred Operations Update

Dear Valued Customers, We would like to inform you that due to the impact of Tropical Cyclone Alfred, there will be interruptions to our regular postage and dispatch services. There will be no dispatch or collections from our Tweed Heads NSW distribution centre on the 6th and 7th of March. This may affect the delivery… Continue reading Cyclone Alfred Operations Update

How to edit your AutoShip delivery address

In just a few steps, you can easily edit the delivery address for your upcoming AutoShip order. With the AutoShip self service interface, you’re in full control of all aspects of your AutoShip delivery, including delivery address, what you receive and when. Step 1: LoginLog in to your Pet Chemist account here. Step 2: Navigate… Continue reading How to edit your AutoShip delivery address

How to add products to your upcoming AutoShip order

With just one click, you can easily add products to your next AutoShip delivery. Whether for a one-time addition or as a recurring subscription, you’re in full control of what you receive and when. Add Favourites to AutoShip in SecondsEasily include more of the products your pet loves with just one click. Flexible Options: One-off… Continue reading How to add products to your upcoming AutoShip order

Important update regarding Solensia & Beransa products

An important change to the following arthritis management products and how they are dispensed, as implemented by the manufacturer.

Pet Anxiety Awareness During the Holiday Season

The holidays are full of joy, but they can be overwhelming for our pets. Changes in routine and noisy celebrations might leave them feeling anxious. Learn to spot the signs of stress—like trembling, hiding, or restlessness—and discover simple tips to keep your furry friends calm and happy this festive season.

Your Christmas Delivery Guide

Plan ahead this festive season with our Christmas Delivery Guide! Find the recommended order dates for standard and express shipping to ensure your pet’s medications and supplies arrive on time. Don’t forget: the last dispatch for cold-shipped medications is 16th December, with orders resuming on 6th January 2025. Visit our Help Centre for more details.