With Cyclone Alfred soon expected to make landfall, it’s crucial to take steps now to keep your pets safe and secure during the wild weather.
Cyclone Alfred Operations Update
Dear Valued Customers, We would like to inform you that due to the impact of Tropical Cyclone Alfred, there will be interruptions to our regular postage and dispatch services. There will be no dispatch or collections from our Tweed Heads NSW distribution centre on the 6th and 7th of March. This may affect the delivery… Continue reading Cyclone Alfred Operations Update
How to edit your AutoShip delivery address
In just a few steps, you can easily edit the delivery address for your upcoming AutoShip order. With the AutoShip self service interface, you’re in full control of all aspects of your AutoShip delivery, including delivery address, what you receive and when. Step 1: LoginLog in to your Pet Chemist account here. Step 2: Navigate… Continue reading How to edit your AutoShip delivery address
How to add products to your upcoming AutoShip order
With just one click, you can easily add products to your next AutoShip delivery. Whether for a one-time addition or as a recurring subscription, you’re in full control of what you receive and when. Add Favourites to AutoShip in SecondsEasily include more of the products your pet loves with just one click. Flexible Options: One-off… Continue reading How to add products to your upcoming AutoShip order
Important update regarding Solensia & Beransa products
An important change to the following arthritis management products and how they are dispensed, as implemented by the manufacturer.
Pet Anxiety Awareness During the Holiday Season
The holidays are full of joy, but they can be overwhelming for our pets. Changes in routine and noisy celebrations might leave them feeling anxious. Learn to spot the signs of stress—like trembling, hiding, or restlessness—and discover simple tips to keep your furry friends calm and happy this festive season.
Your Christmas Delivery Guide
Plan ahead this festive season with our Christmas Delivery Guide! Find the recommended order dates for standard and express shipping to ensure your pet’s medications and supplies arrive on time. Don’t forget: the last dispatch for cold-shipped medications is 16th December, with orders resuming on 6th January 2025. Visit our Help Centre for more details.
Terms & conditions: Free sample of Zylkene
For a limited time, eligible orders will receive a FREE sample of Zylkene. Read the terms & conditions here.
Best online pet store: Pet Chemist, 2024 Product Review Award Winners
We’re so proud to say that we’ve been awarded best online pet store in Australia, by Product Review.
Cat allergy diet food – What to look for
You’ve established your cat needs a diet that supports their allergies, so what should you look for when choosing from the options?